• Unwarranted complaints?
  • Fake negative feedback?
  • Bad reviews?

Take control of your online reputation

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Online reputation management

Maintaining your brand’s reputation online is more important now than ever before. This is your identity that you’ve worked hard to create and build, so you need to have a degree of control over how you are perceived and what people are saying about you online.

Controlling your online reputation management

Doublespark will work to build your brand’s reputation by fostering credibility and trust. Through user mentions, engaging site content and social media optimisation, we can help you to create the right image for your brand online. We’ll develop a comprehensive and tailored reputation management strategy that incorporates every name mention, positive or negative, allowing you to take control.

Who is saying what in real time?

The internet is where it all happens these days. From online forums and message boards to YouTube videos and reviews, the amount of information available online is extraordinary. If you can harness the potential of this in real time, you could see incredible results.

By having online reputation management tools at your disposal, you can keep control of who is saying what and where about your brand online. This allow you to respond to good and bad reviews, find out if you’re being misrepresented and control the information available about your brand.

Here’s how Doublespark can help:

Accurate representation

You need to make sure you are portrayed in an honest and positive way online. This can lead to increased sales, more visits, better press and a more favourable brand awareness. We will help you to build up strong online assets using the latest SEO and social media techniques.

We’ll promote positive messages and help you limit the damage that can be done by bad reviews or negative press. You’ll be alerted when comments are made on selected platforms, allowing you to maintain control.

Social media reputation management

These days, the internet is often the place to go for information about any brand. If people are talking about your brand, they are doing it on social media. Just as your business needs to have a presence on these platforms, you need to retain a degree of control over how others are portraying you.

We’ll work closely with you to help you manage your social media presence. We’ll create cutting-edge social media strategies that help to keep you and your brand relevant. We’ll boost customer service and engage potential and existing customers in a positive feedback loop that can grow your business.

How can SEO help?

When you’re trying to communicate your brand message, SEO can be invaluable.

We’ll help you to optimise any messages so that the right people see them, using the right key terms to target specific markets.

SEO is at the heart of everything online reputation management is trying to achieve.

Pro-active online management

We don’t believe you should sit there and wait for others to talk about you. It should be you and your business that starts the conversation.

Deal with spammers and negative comments quickly and promote your message in a positive and pro-active way.

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Related to online reputation management:

Social Media
Social Media

Social Media

Does your Social Media strategy need improving?

  • Struggling to connect with your audience?
  • Struggling to produce consistently good content?
  • Struggling to get content to a large audience?

Doublespark can help you overcome your Social Media marketing challenges

Social media has been at the forefront of many of the most successful major marketing campaigns over the last five years and for very good reason.



The user experience, known as UX, describes the various ways that people interact with your business. This includes the way they use and react to your website, apps, advertising and communications.

When collected together, the sum of all these interactions defines your organisation’s UX.

Website Design
Website Design

Website Design

Mobile browsing has exceeded desktops in terms of usage, which means you need a website that can respond to a variety of different devices.

We know that every business has different requirements, so we can build a service to suit your needs, with flexible terms as well as fixed formats.

Cambridge SEO Increasing Monthly Sessions in Google Analytics


Are you losing business to your online competitors?

  • Our clients improve their
    online visibilty every month
  • Our clients benefit from
    a holistic approach to SEO
  • Our clients
    traffic inceases monthly
  • Our clients are
    achieving long-term growth

We work with clients of all sizes, from start ups to large multinationals, creating effective SEO strategies that drive traffic to your business.